FAQ Page

1.When & where did My Secret start?

It all started around the summer of 1993 in the French Capital Paris[

2.What differentiates our products?

well we are sure when you use one of our products you will be able to tell why we are differentiated. But if you haven’t used our products yet then we assure you that we use the highest quality standards when it comes to fabric sourcing and manufacturing. On top of our designs that makes you free and confident, in a way to find your own essence.

3. How can I know my size?

Well we thought of that, that’s why we have added a size chart under each category and it is visible in every single product page.

4.What is the average delivery time for online orders?

Well, for local orders it takes around 3-5 calendar days.

5.What is the delivery charge?

[/vc_column_text][vc_empty_space height=”13px”][vc_column_text]Order value less than 999 EGP, the shipping fees will be 50 EGP only.

Order value over than 999 EGP, shipping will be complimentary[/vc_column_text][vc_empty_space height=”21px”][/vc_column_inner][/vc_row_inner][vc_row_inner el_id=”delivery”][vc_column_inner][vc_column_text]

6.What is the return policy?

[/vc_column_text][vc_empty_space heigh

1.When & where did My Secret start?

It all started around the summer of 1993 in the French Capital Paris[

2.What differentiates our products?

well we are sure when you use one of our products you will be able to tell why we are differentiated. But if you haven’t used our products yet then we assure you that we use the highest quality standards when it comes to fabric sourcing and manufacturing. On top of our designs that makes you free and confident, in a way to find your own essence.

3. How can I know my size?

Well we thought of that, that’s why we have added a size chart under each category and it is visible in every single product page.

4.What is the average delivery time for online orders?

Well, for local orders it takes around 3-5 calendar days.

5.What is the delivery charge?

Order value less than 999 EGP, the shipping fees will be 50 EGP only.

Order value over than 999 EGP, shipping will be complimentar

6.What is the return policy?

We do accept returns for all products except for panties, bikinis, one piece swimming suit, & Accessories. As long as the products still have the tag and in the same condition, you received it with. You can always contact our customer service for further support.

We do accept returns for all products except for panties, bikinis, one piece swimming suit, & Accessories. As long as the products still have the tag and in the same condition, you received it with. You can always contact our customer service for further support.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]